Jessica Lee Chicago

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Jessica Lee Chicago

Jessica Lee of Chicago UPS Store is a passionate entrepreneur, business consultant, and advocate for inclusion and empowerment. Based in Chicago, Jessica owns two thriving UPS stores in the city’s Northside, where her commitment to exceptional service and community-driven business practices has earned her a loyal customer base. A single mother of two and a member of the deaf community, Jessica’s journey as a business owner has been shaped by resilience, ingenuity, and a strong desire to create opportunities for those often overlooked by traditional employers. Born in South Korea, Jessica moved to the United States with her family to pursue a better life. As the first in her family to own a business, she broke new ground, carving out her path as an entrepreneur in a world that often overlooks the challenges faced by immigrants, women, and people with disabilities. Her approach to business goes beyond profit—it is about making a tangible impact on the lives of others. Jessica has long been committed to hiring from underrepresented communities, including members of the LGBTQ+ community, refugees, and those seeking second chances. She believes every individual deserves the opportunity to succeed, regardless of background. Jessica’s educational background reflects her diverse talents and strong work ethic. She studied biochemistry, business law, and accounting at the University of Illinois, Chicago (UIC) and DePaul University, where she later earned her MBA from the Quantic School of Business and Technology. As a Certified Public Accountant (CPA), she brings a solid understanding of financial management to her ventures, ensuring the long-term sustainability of her businesses while giving back to her community. Before her success as a franchise owner, Jessica’s entrepreneurial journey was far from conventional. She ventured into the hospitality industry in her twenties, owning and operating multiple nightclubs and restaurants. While these businesses presented numerous challenges, they taught Jessica valuable leadership, customer service, and operations lessons. Through these early experiences, she learned the importance of creating inclusive, supportive work environments—lessons she now applies to her UPS stores, where her team thrives on collaboration, respect, and mutual support. Jessica Lee’s story is one of perseverance and purpose, and she continues to break barriers in business while helping to build a more inclusive world for all.

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